Surrey Love

Surrey Love is here to support you through your exams. We know that exam periods can be stressful, so we are here to help you achieve your full potential. We will be running free wellbeing sessions; providing revision tips and top tips for exam success; and providing drop-in sessions to give you advice if you need it.

Surrey Love provides students with practical advice and guidance through January exams, Summer exams and Late Summer Assessments. 

extra Revision space

Hari’s Bar in Rubix will be open as an additional revision space, with FREE energy drinks, highlighters, stationary, coloured pens and post-it notes to help with your revision. We will also have our pop-up Happiness Café colouring in. Hari’s will be open from 7am – 10pm every weekday from 4th January – 28th January.

Additionally, Library Plus will open the following rooms for additional study from 4th January:

08AC03 / 14AC03 / 16AC03 / 17AC03 / 18ACO3 / 19AC03 / 20AC03 / 21AC03 / 22AC03

Online exams

Top tips for online exams

  • Choose where you do your exam carefully and make sure that you have somewhere quiet to study with minimal distractions.
  • You will need good and reliable WiFi/internet connection. If you aren’t on campus and can’t study at home, have you thought about checking out a local library or another community space? If you have wifi issues on the day, try not to panic – follow our EC guide if this happens or email ussu.advice@surrey.ac.uk
  • Remember you have bibliU for your textbooks
    – Check you have access to material beforehand
    – Let the library know (library-enquiries@surrey.ac.uk) if you don’t have access
  • Organise your notes. It can be tempting to have too many notes when you have an open book exam. Try and keep your notes concise and organised and make sure your notes are in your own words so you avoid accidently plagiarising.
  • Breathe and take your time
  • Take a break every question or so if you need to or can
    – In most cases you have 24 hours to complete your exam, so use them
  • Don’t feel guilty about sleeping. You can always read over work the next morning with a fresh pair of eyes. The 24 hour exam period is set this way to enable all students to have a rest and you are not expected to be working this whole time. Breaks are very important.

Where to take your online exam?

Location: At Home:

  • Choose your location (your room, a study, dining room…)
  • Declutter the chosen space with minimal distractions
  • Communicate to the other members in your household of the times that you will be having an exam. You might want to ask them to use the internet less during this time if your connection is not stable.

If you decide to take your exams in the library:

  • Bring food and drink to the last day
  • Bring plenty of layers or a blanket (the Library can get cold due to ventilation)
  • Get there with plenty of time and remember you can book out a space if needed.

If you decide to take your exam at your University address:

  • Tell your housemates when your exams are, so that they know not to disturb you. You might want to ask them to use the internet less during this time if your connection can be unstable
  • Make sure you have lots of healthy food in the house, and snacks to keep you going

If you are being disturbed whilst studying/revising on campus

If you are disturbed by any work being undertaken by our Estates team during the exam period – for example mowing of the grass – please contact the EFCS help desk on 01483 689230 and the team will respond as a matter of priority. You can also call this number if you are disturbed by noise at night as calls are answered 24/7 and handled by our security team out of hours

Technical Difficulties during an exam

  • First thing to remember is not to panic! The University know and anticipate these things might happen so it is important that you follow these steps if it does:
  • Take a note of the time that the issue happened. If you can, take a photo on your phone or screenshot of the issue as evidence
  • Email your faculty hive when the issue happens. Let them know what happened and how it impacted you. fasshelp@surrey.ac.uk / fhmshelp@surrey.ac.uk / feps@surrey.ac.uk
  • Wait until the end of the exam to EC – you might find that you only lost 10 minutes which you can make up. Putting in an EC too early might void your attempt, so make sure you know you need to EC before submitting
  • If you believe that the technical difficulty impacted your exam, you can then submit an EC. You won’t be able to self-certify, so you will need evidence. Your evidence should be the email you sent to your faculty hive at the time, along with any other screenshots or photos you took at the time.

Remember ECing an exam will defer the exam to the next assessment period, which may mean taking the exam again in August. So make sure you need ECs first – you cannot take an EC away once it has been approved.

Events throughout #SurreyLove

Therapy Dogs: Our therapy dogs will be back on campus, twice throughout exams so you can have some time with our fury friends! Booking is essential

Tea, toast and talk: Our FREE breakfast’s are back with pastries, teas, coffee, hot chocolate, fruit juices and fruit (vegan pastries and vegan milk available). Just pop along!

Massage Therapy: Grab a 10 minute free massage to de-stress over exams

Academic Advice: Our advice team will be running bookable 15 minute slots for quick EC queries, alongside EC drop ins in the Hive

Samaritans on Campus: Samaritans will be back on campus for you to chat to about anything on your mind. They’ll have free hot drinks and snacks to keep you fuelled throughout exams

  • August
  • 2017
  • Mo
  • Tu
  • We
  • Th
  • Fr
  • Sa
  • Su

All events this month

For Surrey Love events, view January 2022

Support available throughout exams

  • Contact ussu.advice@surrey.ac.uk if in doubt about ECs or academic regulations
  • Contact your Personal Tutor or Senior Personal Tutor
  • Centre for Wellbeing (01483689498, centreforwellbeing@surrey.ac.uk) if you are struggling with your wellbeing
  • Disability and Neurodiversity for any adjustments needed: Academic Skills and Development | Study | MySurrey
  • Academic Skills and Development if you need help with academic writing or referencing: Academic Skills and Development | Study | MySurrey
  • Togetherall (togetherall.com) – Previously known as Big White Wall
  • Nightline Email is available throughout exams 24/7 (log into ussu.co.uk and visit the Nightline page)
  • Student Minds Charity (www.studentminds.org.uk)
  • Samaritans (Call 116 123, this service is 24/7 and free). Samaritans are also on campus every week day, 3 -5pm in the Hive, from 6th – 21st January.